Ordering repeat prescriptions

To order your prescriptions with the NHS App or Patient Access, or view the status of your previous prescription requests, please visit:


If you continuously or regularly need medication a ‘repeat request slip’ will be generated by the computer each time an item is requested. This slip must accompany each request to ensure that the correct medication is prescribed; therefore telephone requests will not be accepted.

You can order your repeat prescription using any of the following methods:



The NHS App allows you to access a range of services via your computer, tablet or mobile. Once you have signed up, you will be able to:

  • book or cancel appointments online with a GP or nurse
  • renew or order repeat prescriptions online
  • view full GP health records, including information about medication, allergies, vaccinations, previous illnesses and test results

Electronic Prescribing Service

The electronic prescribing service allows patients who have repeat medication to nominate a pharmacy of their choice to receive their prescriptions electronically, saving time on unnecessary trips to the surgery. Once you have nominated a pharmacy you can request your medication through them by phone.

You can change your nominated pharmacy at any time but you must inform the practice so we can update your medical record. A small number of prescribed items including controlled drugs are excluded from this service.


Send in the repeat slip with the items that you need ticked to the surgery. If the repeat slip is mislaid, please submit a written request with a list of the items that you require along with your Name, Address and Date of Birth. If you enclose a stamped addressed envelope, your prescription will be returned to you. This could also be addressed to the chemist of your choice. Posting will also add a further delay of 2 days minimum so please ensure you have enough medication to cover this period.

The surgery address is:

Boughton Health Centre
Hoole Lane

You can of course visit the surgery to drop off your prescription request.

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

Other Information

Menses Delay Medication

Under new prescribing guidelines, we are unable to give medication to delay periods for travel or sport under prescription. We can also no longer provide a private prescription for this. If you would like to postpone your period, you can visit a pharmacy website such as Boots, Lloyds Pharmacy or Superdrug, have an online counselling session with a pharmacist and order the medication privately from them.  Other pharmacies are available and we do not recommend any particular pharmacy.

Sedative Prescribing for Fear of Flying

Boughton Medical Group does NOT prescript sedatives for fear of flying. This policy decision has been made by the GP Partners and is adhered to by all prescribers working in the practice. The reasons for this can be found below:

1) Diazepam is a sedative, which means it makes you sleepy and more relaxed. If there is an emergency during the flight it may impair your ability to concentrate, follow instructions and react to the situation. This could have serious safety consequences for you and those around you.

2) Sedative drugs can make you fall asleep, however when you do sleep it is an unnatural non-REM sleep. This means you won’t move around as much as during natural sleep. This can cause you to be at increased risk of developing a blood clot (DVT) in the leg or even the lung. Blood clots are very dangerous and can even prove fatal. This risk is even greater if your flight is greater than four hours.

3) Whilst most people find benzodiazepines like diazepam sedating, a small number have paradoxical agitation and even aggression. They can also cause disinhibition and lead you to behave in a way that you would not normally. This could impact on your safety as well as that of other passengers and could also get you into trouble with the law.

4) According to the prescribing guidelines doctors follow (BNF) Benzodiazepines are contraindicated (not allowed) in phobia. Your doctor is taking a significant legal risk by prescribing against these guidelines. They are only licensed short term for a crisis in generalised anxiety. If this is the case, you should be getting proper care and support for your mental health and not going on a flight.

5) Diazepam and similar drugs are illegal in a number of countries. They may be confiscated or you may find yourself in trouble with the police.

6) Diazepam stays in your system for quite a while. If your job requires you to submit to random drug testing you may fail this having taken diazepam.

We appreciate that fear of flying is very real and very frightening. A much better approach is to tackle this properly with a Fear of Flying course run by the airlines and we have listed a selection of these below.

Easy Jet Tel 0203 8131644

British Airways  Tel 01252 793250

Virgin  Tel 01423 714900

Pharmacy services

The Hub have a pharmacy attached to our building. Their opening hours are:

Monday to Friday 08:30 – 18:00 (Bank Holiday Opening Times May Vary)

The pharmacy can be contacted on 01244 316358.  Click here for the Website.

Please Note: Patients are able to have their prescriptions dispensed, as well as receiving any general pharmaceutical advice and additional pharmaceutical services, from any community pharmacy they choose.

Think Pharmacy

Click here to download a leaflet on minor illness advice for when the surgery is closed

In a genuine emergency you should call 999. Chest pains and/or shortness of breath constitute an emergency.