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Online Services

Patient Access

GP online services (Patient Access) allow you to access a range of services via your computer or mobile. Once you have signed up, you will be able to:

  • book or cancel appointments online with a GP or nurse
  • renew or order repeat prescriptions online
  • view full GP health records, including information about medication, allergies, vaccinations, previous illnesses and test results


(For a list of conditions that can be seen by an Advanced Nurse Practitioner/ Nurse Practitioner please click on the Patient Access link under Further Information to your left).

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record
Newsletter Sign UpSign up for our Newsletter

You can now book yourself a telephone appointment with a Prescribing Nurse or a Blood test with a Healthcare Assistant.

Telephone appointments via Patient Access are now available with Nurse Practitioners. On booking, you must state the problem for which you are calling. If you are unsure if your symptoms are appropriate for a Nurse Practitioner then please contact the surgery on 01244 325421.

Conditions that can be discussed with a Nurse Practitioner:

• Abdominal Pain
• Acutely Unwell Children (Including with fever). Aged 1 year and over.
• Bites & Stings
• Back Pain
• Chest Infection (Including Asthma / COPD / Bronchiectasis)
• Constipation
• Sore Throats
• Diarrhoea & Vomiting
• Emergency Contraception
• Ear infections
• Eye Infections
• Hay fever
• Headache for more than 12 hours
• Impetigo
• Lacerations / Bruising
• Limb / Joint Pain (no injury)
• Limb / Joint Injury (more than 48 hours ago)
• Minor Head Injury (not knocked out, not vomiting and you are not taking Warfarin)
• Neck Pain
• Nosebleeds
• Spots & Rashes (Including Eczema & Psoriasis)
• Removal of Superficial Splinters
• Small burns (not caused by electricity or chemicals)
• Thrush / Cystitis Symptoms
• Urine Infections
• Vaginal bleeding/discharge


To maintain the safety of our patients and staff, some appointments are clinically triaged by telephone first so please call the Practice on 01244 325421 to book. Please note failure to answer the telephone call twice will result in the need to re-book a telephone consultation.

If you are required to attend the Practice you will be asked to wear a mask if you have one, but we will provide one if you haven’t.

Can we also remind patients of the importance of attending for screening appointments, immunisations and other reviews when they are due. Whilst we understand many patients may feel anxious attending the surgery during these difficult times, we want to reassure you we are doing everything we can to maintain your safety.

Patient Information for Face to Face Appointments





Welcome to our Practice website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.

“Providing holistic care within a kind and caring environment”

We endeavour to deliver care in an efficient but empathic manner, maintaining the core principles and relationships of traditional general practice, whilst ensuring we engage with innovative and modern approaches to healthcare. Patients are at the heart of everything we do and we encourage patient empowerment and involvement in their own health.

Our Core Values

Patients – Putting patients at the heart of everything we do and providing them with the tools and empowerment to manage their own health.
Quality – We provide high quality person-centred, safe and holistic care using evidence based practice.
Ethical – Operating within the ethical framework through openness and transparency.
Staff – We value every member of the practice team and demonstrate a commitment to personal development.



(Site updated 30/11/2021)

Contact Details

Boughton Health Centre

Contact Telephone

01244 325421
0300 1237743
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