Friends and Family Test

Results

Below are the results of our FFT survey, which asks patients the question ‘Overall, how was your experience of our service?’

Month / Year

Very Good

Good

Neither Good

nor Poor

Poor

Very Poor

Don’t Know

Number of

Responses

May 2024 547 44 8 7 8 2 616
April 2024 534 46 11 2 7 1 601
March 2024 360 38 11 4 5 3 421
February 2024 562 48 17 2 6 2 637
January 2024 652 47 10 1 10 1 721
December 2023 524 37 9 6 10 2 588
November 2023 624 53 12 3 2 0 694
October 2023 1012 93 15 6 12 3 1141
September 2023 833 97 16 9 9 2 966
August 2023 585 45 7 5 10 1 653
July 2023 389 51 10 5 1 1 457
June 2023 576 48 8 4 8 3 647
May 2023 493 30 8 5 4 1 541
April 2023 463 39 5 6 9 1 523
March 2023 658 46 10 11 6 1 732
February 2023 549 47 11 8 9 3 627
January 2023 590 49 6 4 7 1 657
December 2022 489 40 3 2 2 3 539