GDPR, FoI and Policies
The following notices serve to answer the following questions regarding your data:
- Who we are?
- Why we collect personal information about you?
- What is our legal basis for processing your personal information?
- What personal information do we need to collect about you and how do we obtain it?
- What do we do with your personal information and what we may do with your personal information?
- Who do we share your personal information with and why?
- How we maintain your records?
- What are your rights?
- Who is the Data Protection Officer?
- How to contact the Information Commissioners Office.
National Data Opt-Out – Please see the official NHS Guidance – click here.
Confidentiality & Medical Records
The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:
- To provide further medical treatment for you e.g. from district nurses and hospital services.
- To help you get other services e.g. from the social work department. This requires your consent.
- When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.
If you do not wish anonymous information about you to be used in such a way, please let us know.
Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.
Freedom of Information
Introduction
This online Publication Scheme is an outline guide to the information routinely made available to the public by the General Practitioners at Boughton Health Centre. It is a description of the information about our General Practitioners and Practice, which we make publicly available (where possible links are included to relevant pages on this website). It will be reviewed at regular intervals and we will monitor its effectiveness.
Details are publically available on request on the following:
Your rights to information
How much does it cost?
Classes of Information
- Class1: Who we are
- Class2: Our Services
- Class3: Financial & funding information
- Class4: Regular publications and information for the public
- Class5: Complaints procedure
- Class6: Our policies and procedures
- Class7: The Publication Scheme
Please apply to: –
Ms Rachel Kennouche
Business Manager
Boughton Health Centre
Hoole Lane
Boughton
CHESTER
CH2 3DP
For the ICO Guide click here.
Comments & Feedback
If you have any comments about the operation of this Publication Scheme, or how we have dealt with your request for information from the Scheme, please write to the Practice Manager at the address above.
Please visit our links page for other useful external resources
Copyright
Material available through this Publication Scheme is subject to the General Practice’s copyright unless otherwise indicated. Unless expressly indicated to the contrary, it may be reproduced free of charge in any format or medium provided it is done so accurately in a manner which will not mislead. Where items are re-published or copied to others, you must identify the source and acknowledge copyright status. This permit does not extend to third party material, accessed through the scheme.
Boughton Health Centre is dedicated to protecting your information.
Everyone working for the NHS has a responsibility and a legal duty to protect your information, so that information is not disclosed to unauthorised bodies. Your personal information may be shared with other healthcare professionals (a Consultant or Doctor at a hospital you have been referred to, Accident & Emergency units or the local Out of Hours service / NHS 111 at the weekend or evening).
The Practice currently participates in the national Summary Care Record, the Cheshire Healthcare Record and the IT System Graphnet.
Each patient contact with a clinician is recorded in the patient’s record, including consultations, visits and telephone advice. Information is recorded, either on paper or in computer files. It may include details of your next of kin or carer. However it is all treated with the same strictly controlled confidential care. We need to be able to move electronic information from system to system, extracting the data and modifying it for the next system. Tests will need to be made periodically on the data to check that it has been transferred correctly. This is done under secure, carefully controlled conditions.
The Law strictly controls the sharing of some types of very sensitive personal information. We are continually reviewing ways in which confidentially improvements can be made, and it is important for us to know and understand the views of patients and users of the service, including carers. Patients can elect not to have this information being made available if they so choose.
We recommend you discuss this with either your GP or the Practice Manager to make an informed choice in this respect. You can opt out or opt in of this information being shared at any time.
Violence Policy
The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.
