Friends and Family Test

Results

Below are the results of our FFT survey, which asks patients the question ‘Overall, how was your experience of our service?’

Month / Year	Very Good	Good	Neither Good nor Poor	Poor	Very Poor	Don’t Know	Number of Responses
October 2024	824	103	28	10	9	4	978
September 2024	536	56	11	3	6	2	614
August 2024	521	40	10	5	8	5	589
July 2024	497	43	7	5	4	4	560
June 2024	488	31	14	9	3	1	546
May 2024	547	44	8	7	8	2	616
April 2024	534	46	11	2	7	1	601
March 2024	360	38	11	4	5	3	421
February 2024	562	48	17	2	6	2	637
January 2024	652	47	10	1	10	1	721
December 2023	524	37	9	6	10	2	588
November 2023	624	53	12	3	2	0	694
October 2023	1012	93	15	6	12	3	1141
September 2023	833	97	16	9	9	2	966
August 2023	585	45	7	5	10	1	653
July 2023	389	51	10	5	1	1	457
June 2023	576	48	8	4	8	3	647
May 2023	493	30	8	5	4	1	541