Friends and Family Test
Results
Below are the results of our FFT survey, which asks patients the question ‘Overall, how was your experience of our service?’
Month / Year |
Very Good |
Good |
Neither Good
|
Poor |
Very Poor |
Don’t Know |
Number
|
| August 2025 | 655 | 52 | 17 | 3 | 8 | 0 | 735 |
| July 2025 | 711 | 50 | 12 | 7 | 10 | 8 | 798 |
| June 2025 | 620 | 42 | 11 | 9 | 9 | 11 | 702 |
| May 2025 | 460 | 51 | 13 | 8 | 11 | 8 | 551 |
| April 2025 | 500 | 40 | 8 | 4 | 6 | 2 | 560 |
| March 2025 | 620 | 52 | 3 | 4 | 5 | 8 | 692 |
| February 2025 | 591 | 56 | 11 | 4 | 5 | 9 | 676 |
| January 2025 | 622 | 40 | 10 | 4 | 5 | 13 | 694 |
| December 2024 | 570 | 47 | 20 | 3 | 6 | 0 | 646 |
| November 2024 | 587 | 54 | 12 | 4 | 9 | 2 | 668 |
| October 2024 | 824 | 103 | 28 | 10 | 9 | 4 | 978 |
| September 2024 | 536 | 56 | 11 | 3 | 6 | 2 | 614 |
| August 2024 | 521 | 40 | 10 | 5 | 8 | 5 | 589 |
| July 2024 | 497 | 43 | 7 | 5 | 4 | 4 | 560 |
| June 2024 | 488 | 31 | 14 | 9 | 3 | 1 | 546 |
| May 2024 | 547 | 44 | 8 | 7 | 8 | 2 | 616 |
| April 2024 | 534 | 46 | 11 | 2 | 7 | 1 | 601 |
| March 2024 | 360 | 38 | 11 | 4 | 5 | 3 | 421 |
