Opening Times

The surgery is open Monday to Friday between 08:00 - 18:30 excluding bank holidays. The table below indicates the days and times the doctors are available.

Please note these times are subject to change due to holiday or sickness absences or training requirements.

The surgery also closes for staff development once a month; exact details can be found on the tab above.

Clinic Times - Doctors

When We Are Closed

NHS 111 Service

If you require medical attention or advice between 18:30 and 08:00 on weekdays and from 18:30 Friday until 08:00 Monday on weekends, please call NHS 111, who will be able to arrange local medical attention if required.

NHS 111 is also available 24 hours a day, 365 days a year and calls are free from landlines and mobile phones.

NHS 111 is a service that's been introduced to make it easier for you to access local NHS healthcare services in England. You should use the NHS 111 service if:

• You need medical help or advice fast but it's not a 999 emergency
• You think you need to go to A&E or need another NHS urgent care service
• You don't know who to call or you don't have a GP to call.
• You need health information or reassurance about what to do next

For less urgent health needs, please contact your GP or local pharmacist in the usual way.

If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.

For immediate, life-threatening emergencies, continue to call 999.

Chester Extended Hours GP Service

For an appointment call - 0300 123 7743. Click here for further information. Clinic times are:

Monday to Friday:

• 18:30 to 21:30

Saturday:

• 09:00 to 14:00

Sunday:

• 10:00 to 15:00

Lower Ground Floor

1829 Building

Countess of Chester Hospital

For immediate, life-threatening emergencies, continue to call 999.

Community Pharmacy 'Pharmacy First'

Click here to download a leaflet on minor illness advice for when the surgery is closed

In a genuine emergency you should call 999. Chest pains and/or shortness of breath constitute an emergency.

Staff Development Closures

The surgery will be closed between 13:00 – 17:00 on the dates given below, which includes our phone lines and all other local practices. This is for staff development. This may affect access to community services (for example health visitors, antenatal classes) – please liaise with the Community Reception if you have an appointment scheduled during this time. 

When the surgery is closed please call NHS 111. You should use this service if you urgently need medical help or advice but it's not a life- threatening situation.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

2022

• There will be no closure for staff training in January
• There will be no closure for staff training in February
• Thursday 17th March 
• Thursday 28th April
• Tuesday 24th May
• Wednesday 22nd June
• Thursday 14th July
• Tuesday 16th August 
• Wednesday 21st September
• Thursday 20th October
• Tuesday 22nd November
• There will be no closure for staff training in December

Pharmacy and Community Reception will remain open.

Dates are advertised above and on our waiting room TV screen.