Getting clinically approved advice when you need it.
We know that you don’t just need medical support during practice hours and that you may need advice at any time of day. You can now access a wealth of health advice that’s clinically tailored to your symptoms. Online Consult gives you 24-hour access to a wealth of health advice, self-care tips and information on your next steps. Plus, you can submit request forms directly to your GP for review if you need further guidance.
You may access the 'Health Advice' tab and complete the relevant form via Patient Access. To sign up or log in to Patient Access, please click on the following link:
Patient Access Login Page
Or click below for the advise web page:
A dedicated response for people living in west Cheshire has been launched to support those vulnerable groups at higher risk from serious complications as a result of coronavirus (COVID-19) infection.
Cheshire West & Chester council have launched a dedicated helpline to provide advice and support, and where necessary make arrangements for food, medicines and social contact.
• Telephone: 0300 123 7031
• Opening hours: every day from 8am to 7pm
You can also email:email@example.com
The Council has set up a Community Fund of £250,000 to help local causes as west Cheshire aims to fight COVID-19 together.
This Community Fund will help new community initiatives when they are setting up, as well as those more established groups that will continue to provide valuable services during the fight against COVID-19.
Coping at home
More local information on 'Coping at home with Coronavirus' can be found at
Coronavirus (COVID-19) - Patient Update: 2nd April 2020
As a GP Practice, we are often your first point of contact when you feel unwell or need medical advice. You will probably be aware of the current Coronavirus pandemic and may have some questions regarding your ability to access Boughton Health Centre. We are remaining open, with the following updates below. Please note that changes will be likely as we receive new guidance, we will communicate with patients as and when we deem it to be appropriate.
- ANYONE who has a new persistent cough and/or fever (37.8 +) must self-isolate at home for 7 days.
- If anyone in your household displays these symptoms, you must self isolate for 14 days.
If you have serious symptoms that you cannot manage at home, please use NHS 111 online at 111.nhs.uk/covid-19 (Please only call NHS 111 if you cannot get online).
After 7 days of self-isolation, if you feel better and no longer have a high temperature you can return to your normal routine. If you have not had any signs of improvement after 7 days and have not already sought medical advice, you should use NHS 111 online before you leave your home or let visitors in.
Cough may persist for several weeks in some people, despite the coronavirus infection having cleared. A persistent cough alone does not mean that you must continue to stay at home for more than 7 days.
- Following NHS England guidelines we are implementing triage first and offering telephone consultations with a GP or Advanced Nurse Practitioner.
- Online appointment bookings with a GP or Advanced Nurse Practitioner will be for telephone consultations only.
- If you are not registered with GP online services we advise you to register with the NHS App, which is easy to set up and doesn’t require you to come into the practice to activate it.
- Patients who ring the practice or present at the front desk will be appropriately sign-posted. For this reason, we have temporarily disabled the self check-in desk.
- Some Practice Nurse, Phlebotomy (blood appointments) and Health Care Assistant appointments will continue without prior telephone consultation at present.
We hope this advice is useful to you, please follow and monitor our website/Facebook page for updates.
Thank you for your co-operation during this challenging period.
Novel Coronavirus - Isolation Notes at www.111.nhs.uk/isolation-note
The NHS is issuing Isolation Notes for those who have been told to stay at home because of Coronovisus and you need a note for your employer.
This service is only for people who:
- Have symptoms of coronavirus and have used the 111 online coronavirus service
- Have been told by a healthcare professional they have symptoms of coronavirus
- Live with someone who has symptoms of coronavirus
Novel Coronavirus - Misinformation about COPD Rescue Packs
Inaccurate information circulating regarding special ‘rescue packs’ for patients with pre-existing respiratory conditions
There has been some incorrect information about Asthma and COPD rescue packs on social media recently. These packs are only for bacterial infections which Coronavirus is not (it is a virus). If you don’t normally have an Asthma or COPD rescue pack.
You should not contact your GP practice to order one. You should continue to manage your condition in the usual way and if you feel you have symptoms of COVID-19, go to https://111.nhs.uk/covid-19 before doing anything else.