Latest News

Flu Update

Flu vaccination appointments are still available for eligible Patients. Please book your appointment online via Patient Access or by calling the Practice on 01244 325421 after 11am.

If you do not wish to have this vaccine or have received it somewhere else, please contact us to let us know.


Dr Paula Davis – Retirement Statement

Dear Patients

The time has come for me to retire from Practice and I will be leaving Boughton Medical Group in December 2021.

It has been a privilege to work with the team at Boughton in delivering healthcare to this community and an even greater privilege meeting so many wonderful people.

I have worked as an NHS doctor for almost 35 years, mostly in General Practice and joined Boughton as a Partner in 2002. I will miss many aspects of the job, particularly you, the patients.

However, it’s the right decision for me to follow my long-term plan to retire. I will be leaving a very strong team who I am confident will continue to deliver excellent healthcare.

Thank you for making my time at Boughton Medical Group so memorable.


New Phone System

Our new phone system is now up and running! we have had wonderful feedback from Patients who have noted an improved  experience when calling the Practice.

Key benefits:
• Increased phone line capacity
• Patient ring back - allows you to hold your position in the queue instead of staying on the phone. Once you reach the front of the queue, you will be called back and connected to a Medical Administrator

Please kindly call at the times stated below for particular enquiries:
• Call from 8am for appointments
• Call from 10am for general/prescription enquiries
• Call from 2pm for results

Thank you for your co-operation while we transition to the new system.


Access to the Primary Care Mental Health Team has now increased

Our patients can now access the Primary Care Mental Health Team & IAPT Service in more than one way:


• GP/health professional referral
• Self-referral to the SilverCloud online programme - this will take you directly to the SilverCloud self-referral link on the IAPT page here.
• The Self-Referral Telephone Line is 0151 488 8348.

The Self-Referral Line is now operational and patients can call the service directly to book a screening appointment

Please be aware that IAPT West currently has no waits for a low-level intervention at Step 2.


COVID-19 Vaccination for Immunosuppressed Patients

If you are an immunosuppressed patient wishing to access a covid vaccine, please contact your local vaccination site (not 119) to book an appointment.

You must take your Consultant letter with you as evidence of eligibility.

The closest site available for our patients is:

Provider

To access and appointment

Vicars Cross Pharmacy, Vicars Cross

Please email nick.goodwin@nhs.net with name, telephone number, attach a copy of the letter and their consent to be contacted. The Patient will be phoned by the Pharmacy with appointment details.

CWP led Service, Chester

Please call  01244 393172 or email cwp.covidvaccinations@nhs.net with your phone number to request an appointment

Hollowood Chemist, Crewe

Please call 01270 213097 to arrange a drop in appointment

SMASH (GP led service), Middlewich

Please email: smash.bookings@nhs.net

Prestbury Pharmacy, Prestbury

Please use the following website address to book an appointment:  https://prestburypharmacy.simplybook.it/v2/#book

 

Information on booking appointments at alternative venues and walk in clinics across Cheshire can also be found on the CCGs vaccination website: www.cheshireccg.nhs.uk/news/news-stories/covid-19-vaccination-programme-what-you-need-to-know/

If they experience any issues with booking an appointment, please direct the patient to contact the CCG via 01270 275303 or cheshireccg.massvaccpmo@nhs.net who will liaise with our providers to ensure you can get an appointment.


Annual Flu Campaign Winter 2021/2022 - Update 

The Practice will be delivering our annual Flu Vaccination campaign as from Saturday 2nd October.

It is important that you are vaccinated from seasonal influenza this winter. Please book your appointment now if you:
- are 50 and over (including those who will be 50 by 31 March 2022)
- are pregnant
- been advised by a healthcare professional to be vaccinated against influenza
- receive a carer's allowance, or are the main carer for an older or disabled person who may be at risk if you get sick
- are 16 to 50 years & at risk (serious long-term health condition – note that hypertension does not qualify and asthmatics must have been issued a steroid preventer inhaler within the last 12 months to qualify).

If you are a registered patient at the Practice, appointment slots are available for booking via Patient Access or by calling 01244 325421 after 11am.

Please ensure that you book into the correct age group. The vaccines are different and ineligible bookings will be cancelled.

Parking will be extremely limited during flu clinics due to demand, please only bring a car if absolutely necessary as we cannot guarantee that parking space will be available.


COVID-19 Booster Vaccination Update 

To allow us to focus on providing access to practice services the GP Partners have asked our local Community Pharmacies to deliver COVID-19 booster vaccines for our patients.

All our patients who are eligible for a COVID-19 Booster vaccine will be contacted by the NHS in due course, advising how and when to book a booster vaccination. Please do not contact the Practice to try and arrange a COVID-19 booster vaccine.

Across Cheshire, booster vaccinations will be delivered at various vaccination centres/community pharmacies in the coming weeks and months.

Bookable COVID-19 booster appointments are also available online now via the National Booking System or by calling 119.

In line with national guidance, there must be at least a six-month gap between the completion of your primary course and your booster vaccination.

 



Covid Recovery

The NHS provide useful information for those recovering from Covid and for those supporting them.  Click here for information.


GP Team Update

We welcome Dr. Sophia Khan to Boughton Health Centre as our newest GP, Sophia will be working Tuesdays to Fridays.


Blood Test Bottle Shortage 

A supplier to the NHS has advised us of a global shortage of some equipment used for taking blood tests.

Anyone who needs a test for urgent health problems, will still get one but where your clinician recommends that it’s safe to do so, then you may be asked to come back for a test at a later date, or your appointment may be rescheduled.  

Given the nature of the shortage, we cannot give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, then you will get a test, and we will be re-booking your test when supplies become more easily available.  

If your condition or symptoms change or get worse, please contact the NHS as you would normally.

The Cheshire Clinical Commissioning Group have updated their Website here. 



Face Coverings in Healthcare Settings

Following the recent government update post 19th July, it is important to note that current infection control standards remain in place for all healthcare settings as advised by Public Health England.
From the 19th July patients will still need to wear a face mask, socially distance and use hand sanitiser in the health centre, patient facing staff will also continue to wear PPE.

We do understand you may find this frustrating however to continue with these precautions in the health centre is to protect all of our patients and practice team. Thank you in advance for your cooperation. 


 



Bowel cancer screening

NHS bowel cancer screening checks if you could have bowel cancer. It's available to everyone aged 60 or over and is expanding to include 56 year olds in 2021.
 
Please call the free bowel cancer screening helpline on 0800 707 60 60 if:
• you have not had your result after 2 weeks from when you sent off your kit
• you are 75 or over and would like a kit every 2 years
• you want to know more about screening
• you do not want to be invited for bowel cancer screening
Further information can be found at https://www.nhs.uk/conditions/bowel-cancer-screening/
 
 



NHS Digital Proposals: GP Data for Planning and Research.

The Government has recently enacted a law requiring GPs to send copies of their patient’s records to NHS Digital, where they may be used for research and planning. This will include records going back 10 years and virtually anything new we record about you into the future.

You may be aware through the media about this scheme.  This has caused controversy, in particular with regards to the times scale to publicise this change and the lack of national information regarding this.

At a time when GP Practices are extremely busy (currently your practice continues to see about a third higher activity than pre pandemic) the lack of national information has led to a large number of people contacting the surgery in the last week understandably concerned.

As GPs we too have concerns around the implementation of the scheme and would share the points of view expressed in this letter jointly from the British Medical Association and Royal College of GPs to NHS Digital

https://www.rcgp.org.uk/-/media/Files/News/rcgp-bma-letter-gpdpr.ashx?la=en

This is a complex area and the web page below from NHS Digital does explain things quite well.

https://digital.nhs.uk/data-and-information/data-collections-and-data-sets/data-collections/general-practice-data-for-planning-and-research/transparency-notice#opting-out-of-nhs-digital-collecting-your-data-type-1-opt-out-

The original deadline regarding  the  need to fill in the attached form and return to us by the 23rd June may now be extended as the start date for these proposals has been moved back from 1 July to 1 September but you should consider your wishes as soon as possible.

Opt out form

We are well aware of the very tight timescales here but we would like to stress again that this is a decision made by NHS Digital and not by your practice. This issue is nothing to do with providing direct care when you need it.

If you do not want your data to be used in this way there are two ways to stop it happening.

Stop data leaving the practice, aka “Type 1 objection”.

To stop your GP records being sent from us to NHS Digital in the first place you can ask us to place a “type 1 objection” in your records. We will do this for you. Please let us know by phone, e-mail or letter. At the moment this must be done before the 23rd June (but see above extension). You can also use this form HERE. We will of course always share any records necessary for your care, such as a referral to a local hospital.

Stop NHS Digital using your data for planning or research, the “NHS Data Opt Out”.

NHS Digital also collects by default data from other sources, hospitals or clinics etc. This data can be used for planning and research including commercial research outside the NHS.  You can learn more about how NHS Digital uses your data here: General Practice Data for Planning and Research: GP Practice Privacy Notice - NHS Digital.

You have the choice to stop this happening if you wish but it has to be actioned directly with NHS Digital, we cannot do this for you. To stop data NHS Digital collects on you being used for anything other than direct care go to the NHS Digital web site and search for national opt out.  Then scroll to the bottom of the page to read how to action.

 


National Safeguarding Website

The website www.actearly.uk has been launched to support family and friends and encourage them to act early, share concerns and seek help if worried that a loved one is being radicalised.

It can be hard to know what to do if you’re worried someone close is expressing extreme views or hatred, which could lead to them harming themselves or others. Working with other organisations, the police protect vulnerable people from being exploited by extremists through a Home Office programme called Prevent.

Act early and tell us your concerns in confidence. You won’t be wasting our time and you won’t ruin lives, but you might save them.


Health and Lifestyle Essentials Weight Management Programme

The Health and Lifestyle Essentials weight management programme offers an interactive and friendly online 12 week group session to support patients with weight loss and lifestyle changes.

What are we offering?

•             Weekly online interactive presentations delivered by a Health and Lifestyle Advisor.
•             The opportunity to be weighed at each group session (face to face sessions only)
•             To be provided with a welcome pack with useful resources (face to face sessions only)
•             A friendly, positive and encouraging environment
•             Direct referral on to Tier 3 specialist services if requested
Location
We currently have sessions running online only via Microsoft teams due to local covid restrictions.
Who is eligible?
•             Patients with a Body Mass Index (BMI) of 40kg/m2 or over
•             Must be registered with a West Cheshire GP Practice.

How to self refer - please click here for instructions


 Electronic Prescriptions

Most prescriptions are now signed, sent and processed electronically. Patients have 2 choices for how this works.
 
1. You can choose a pharmacy or dispenser to dispense all your prescriptions. When you get a prescription, it will be sent electronically to the dispenser you have chosen. You can collect your medicines or appliances without having to hand in a paper prescription.
2. You can decide each time you are issued a prescription where you would like it to be dispensed. When you are issued a prescription, you will be given a paper copy that you can take to any pharmacy or other dispenser in England. The paper copy will contain a unique barcode that will be scanned to download your prescription from the secure NHS database.
Paper prescriptions will continue to be available in special circumstances, but almost all prescriptions will be processed electronically.
 
Please click here for further information.

 

 


  

Visyon - A charity supporting the emotional health of children, young people and their families 

If you are a child or young person, Visyon can help you improve your mental health so that you feel better about yourself and the things that happen in your day-to-day life. If you are a parent, grandparent or carer, you can come to us to gain the skills to give your child the support they need.

Visyon are now offering a range of telephone and online services and releasing weekly schedules of free activities so that young people stay up to date and get involved with with what's going on.

Visit their website for further information www.visyon.org.uk

 


Number 71 Chester

 

Number 71 is a new mental health resource in Chester - A calm, safe and supportive venue, offering non-clinical support. Open to anyone in the Chester and Cheshire West area (18+) experiencing a self-defined crisis, looking to improve well-being and develop resilience. Members will be encouraged to bring their assets, interests, skills, experience and personality to build a creative and supportive community. 

At the moment due to social distancing, they ask that people call before attending on: 01244 393139.

Open 10am – midnight every day. From mid/late July should begin to operate some group activities that members will be able to take part in once enrolled.

Prospective volunteers can call 01244 393139 or email (enquiries.chester@spiderproject.org.uk). 

No.71 Leaflet

No.71 Activity Schedule

 


 

Sexual and domestic abuse web chat

Chester Sexual Abuse Support Service has increased its Live Chat service since lockdown started and is available for confidential conversations weekdays from 10am to 4pm and on Mondays and Wednesdays from 6pm to 8pm. View information at csass.org.uk

Click here to  access the Live Chat.


 NHS Diabetes Advice Helpline


NHS England and NHS Improvement have launched a new helpline in response to disruption to normal diabetes services due to the COVID-19 pandemic and response. The service is for adults living with diabetes who use insulin to manage their condition and require immediate clinical advice. Whether you or a member of your household have caught the virus, or routine care has been disrupted, the helpline is available for immediate clinical advice to help you understand how to effectively manage their diabetes. You can access NHS Diabetes Advice via Diabetes UK’s support line on 0345 123 2399 Monday-Friday from 9am-6pm.

  


 Emergency Dental Treatment

Revive Dental Care offers NHS Emergency Dental Clinics across Cheshire and Merseyside, with emergency appointments for patients who need urgent treatment, advice and support on dental queries or referral to other services.


If you need help with an urgent dental problem, call our Emergency Helpline, available from 9am to 9.30pm every day, including weekends and Bank Holidays.

Please note: this is an appointment only service - we do not operate a ‘drop-in’ service at any of our surgeries.

Emergency Telephone:0161 476 9651

Out of hours emergency dental care for patients in Cheshire and Merseyside is accessed via our Dental Helpline on 0161 476 9651 from 9am to 9.30pm every day, including weekends and Bank Holidays.


The service is provided according to strict clinical criteria, and when you call you’ll be assessed by a member of our clinical team to make sure your problem comes under either:

• Trauma - this is usually caused by a blow to the face, a lost filling is not classed as trauma

• Swelling of the face

• Bleeding - uncontrolled, such as after an extraction

• Pain that can’t be controlled by pain relief medicines


If you’re given an appointment and your problem doesn’t fit any of the above, you’ll still have to pay the NHS fee but may receive advice and not treatment.
Clinic times vary, and at busy times or when your local clinic’s not available you may be offered an appointment at an alternative location.


My Diabetes My Way

My Diabetes My Way is a website for people with diabetes and their carers. It contains information resources that can help you understand more about diabetes and explains how to manage the condition more effectively.


People who use the service say that it improves their knowledge to help them meet goals, improves motivation and acts as a reminder for discussions during appointments. The service is not a replacement for your normal care, but helps you to monitor your results before, during and after contacts with your healthcare team.

 
If you are interested in accessing your diabetes-related health records online, please go to the website https://cm.mydiabetes.com/ and click the ‘Register’ button to securely enrol.

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website